Surfshark: the published facts

Simultaneous connections
Unlimited
Pricing model
Compare the total term and renewal
Protocol options
WireGuard, OpenVPN, IKEv2
Permanent free plan
No permanent free plan

Reasons to consider it

  • Unlimited simultaneous connections
  • Split tunneling through Bypasser on supported apps
  • Kill switch and MultiHop features

Tradeoffs to check

  • Feature support differs between platforms
  • Promotional prices can require a long commitment

Is Surfshark worth buying?

Surfshark is a useful shortlist option for a household with many personal devices because every VPN tier includes unlimited simultaneous connections. Starter covers the VPN requirement; consider One or One+ only if their extra products suit your devices and needs.

We checked published documentation and a dated EUR offer on 16 October 2026. We have not conducted original speed, streaming or leak tests, and an unlimited account allowance does not establish performance on your network.

Starter vs One vs One+: what changes?

Surfshark’s subscription guide separates the products as follows.

Scroll the table to see every column.

PlanDocumented productsReason to pay more
StarterVPN and Alternative IDStart here if the VPN is what you need
OneStarter products plus Alert, Search and AntivirusYou will use the additional monitoring, search or antivirus tools
One+One products plus IncogniThe data-removal service is useful and available to you

Alternative Number is a separate upgrade. Alternative ID in the bundle does not mean a virtual phone number is included. Check each extra’s operating-system, regional and usage requirements; a larger bundle does not give every product the VPN’s device allowance.

What unlimited devices actually covers

The connection guide permits unlimited simultaneous VPN connections on Starter, One and One+, including household sharing. It warns about abuse such as unauthorized resale. Antivirus is explicitly an exception to the unlimited allowance and is listed for Windows, macOS and Android.

This makes the account easier to plan around when several people use phones, laptops and televisions. Your broadband, Wi-Fi and devices still share finite capacity. We would not interpret the allowance as proof that adding connections has no practical effect on a busy household network.

For one occasional browsing device, compare Proton VPN Free before committing to a long paid term. For a fixed connection cap, NordVPN documents ten simultaneous connections.

Bypasser is different on Windows, Android, Mac and iPhone

Bypasser is Surfshark’s name for split tunneling. Check both what you can select and which route the selection uses.

Scroll the table to see every column.

PlatformDocumented selectionDirection or limitation
WindowsApplications, websites or IP addressesBypass selected traffic, or route only selected apps through the VPN
AndroidApplications and websitesBypass the selection, or send only the selection through the VPN
macOSApplications and websites/IP addressesBypass selected traffic; system-extension permission is needed; Big Sur is not supported
iPhone/iPadWebsitesWebsite bypass only; not whole-app exclusion

The Windows, Android, Mac and iOS instructions support these distinctions. The iOS guide was updated on 15 October 2026.

Bypass VPN sends the listed traffic outside the tunnel. Route via VPN reverses the default so only the selection uses the VPN. A list of apps without its routing mode is an incomplete configuration. Check an included app and an excluded app after reconnecting, and keep exceptions as narrow as your task permits.

On iPhone, adding a website is not a promise that a separate banking or media app will be excluded. On Mac, confirm that the required extension is approved. These checks matter more than a brand-wide “split tunneling: yes” label.

The app and browser extension cover different traffic

Surfshark’s extension guide distinguishes browser traffic from the device VPN app. An extension does not automatically cover Kodi, a game or another standalone application. Running both together can also complicate troubleshooting.

For a television or media box, start with our Kodi device guide. For a phone, use the Android checklist to check connection protection, network changes and interactions with other VPN-based tools. No setup here guarantees a particular streaming library or a buffering improvement.

Introductory price versus renewal: a EUR example

Our 16 October 2026 Lithuania/EUR offer snapshot for Starter showed €67.23 for 27 months before VAT, then €70.66 for each 12-month renewal before VAT. This is a dated regional example, not a live or global quote. The price snapshot keeps the source, tax basis and alternative offers together.

Scroll the table to see every column.

Budget questionCalculation from that snapshotBefore-VAT result
Effective first-term monthly cost€67.23 ÷ 27€2.49
Effective renewal monthly cost€70.66 ÷ 12About €5.89
First term plus one renewal€67.23 + €70.66 over 39 months€137.89 total; about €3.54 per month

The final row is our arithmetic using the quoted terms. It assumes that one renewal occurs at that quoted amount, with no extras or price changes; it is not a new subscription offer. The payments occur at different times, rather than as one 39-month charge. VAT must still be added where applicable.

Save the actual total, term, next billing date, renewal and selected extras from your checkout. Do not compare this EUR example with an AUD or USD headline as though the currencies and taxes were identical.

Refunds: the seller matters

The refund policy describes a 30-day guarantee for an eligible first purchase. It excludes renewals, previously refunded subscriptions and specified non-refundable services or add-ons. Check those conditions before paying.

For a website purchase, contact Surfshark support. Apple and Amazon purchases use those platforms’ refund processes. For Google Play, a request can go directly to Google within 48 hours; Surfshark support can assist afterward. Keep your receipt so you know which seller handled the payment.

Cancelling automatic renewal does not itself request a refund. A guarantee also involves paying upfront; it is not the same as a trial with no initial charge.

When to compare another provider

Choose Mullvad as a monthly-price reference if a long commitment is the concern. Read PIA’s review if desktop routing rules are central to your decision. Compare NordVPN and Surfshark for account limits and core features, then return to each app’s documentation for the exact controls you need.

Common questions

Does Surfshark Starter include unlimited VPN connections?

Yes. Surfshark documents unlimited simultaneous VPN connections on Starter, One and One+ for household use, subject to its service restrictions. That allowance does not make antivirus installations unlimited.

Can Surfshark Bypasser exclude an iPhone app?

The iOS guide checked on 16 October 2026 supports bypassing websites, not whole applications. Windows, Android and macOS have different controls.

Does Surfshark One+ include a virtual phone number?

Surfshark lists Alternative Number as a separate upgrade to its subscriptions. Do not confuse that upgrade with Alternative ID or assume it is included in One+.

Sources you can check

Sources reviewed for this page on . A provider’s documentation describes its published offering; it is not our original performance test.